Contact

How Can We Help Today?

Owned and operated by Strength Restore, our team is ready to answer questions about smith machines, saunas, cold plunges, and more.

We typically respond within 24 hours on business days
Reach Us

Choose Your Preferred Channel

Email
support@strengthrestore.com
Within 24 hours
Phone
443-431-1310
Mon-Fri, 9 AM - 5 PM EST
Common Questions

Frequently Asked Questions

How long does shipping take?

Handling time is 1 to 3 business days, with transit typically taking 5 to 8 business days after that. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment every step of the way to your door.

What is your return policy?

We offer 30-Day Returns on eligible items. For full details on the process, timelines, and any conditions, please refer to our Return Policy page linked at the bottom of our site.

Can I exchange an item for a different model?

If you need a different smith machine, sauna, or cold plunge model, please contact us within the return window. We will walk you through the exchange process and help you find the right fit for your space.

How do I choose the right infrared sauna or cold plunge for my space?

Consider the available floor area, ceiling height, and whether the unit will be placed indoors or in a covered outdoor area. Our team can help you compare dimensions and features so you pick the best match for your setup.

What kind of power supply do your smith machines and red light therapy panels require?

Most of our red light therapy panels plug into a standard household outlet. Smith machines vary by model, so check the product listing for voltage and amperage specs, or contact us and we can confirm compatibility with your home gym setup.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Smith Machines
Infrared Saunas
Cold Plunges
Red Light Therapy Panels
Orders and Shipping
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Prompt Support

We respond to every inquiry within one business day so you never feel left waiting.

Secure Checkout

Your payment and personal information are protected by industry-standard encryption at every step.

Complimentary Shipping

Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), with no order minimum required.

30-Day Returns

If something is not the right fit for your space, our 30-Day Returns policy is backed by a straightforward process.